Welcome to Spielbank Hohensyburg — the online casino inspired by the real Merkur Spielbank Hohensyburg in Dortmund.
By creating an account, making a deposit, or playing any game on our platform, you automatically agree to these Terms and Conditions. Please read them carefully. If you do not agree with any part of them, you should not use our services.
We may update these terms from time to time. The latest version is always available on this page and is effective immediately upon posting. We recommend you check back regularly. Last updated: April 17, 2026.
1. Who Can Play at Spielbank Hohensyburg
- You must be at least 18 years old (or the legal gambling age in your region, whichever is higher)
- You must be a resident of Germany
- You must have a valid German ID or passport for verification
- You must not be a self-excluded person or on any gambling exclusion list
- One account per person, household, and IP address only
If we discover that any of these rules have been broken, we reserve the right to close your account and return any remaining balance (minus any bonuses or winnings obtained unfairly).
2. Your Account
When you register you agree to provide accurate and complete information. You are responsible for keeping your login details secure.
Important account rules:
- You may only have one account
- Sharing your account with anyone else is strictly prohibited
- All withdrawals require full account verification (ID, proof of address, etc.)
- We use advanced security to protect your data and funds
3. Deposits, Withdrawals and Payments
- Minimum deposit is €10
- All deposits are instant and fee-free on our side
- Withdrawals are processed within 24 hours once your account is fully verified
- You must withdraw using the same method you used to deposit (where possible)
- There is no maximum withdrawal limit for verified players
We work only with trusted German-friendly payment providers to keep everything fast and secure.
4. Spielbank Hohensyburg Bonus and Promotions
All bonuses, including the Spielbank Hohensyburg Bonus, come with clear rules:
- Wagering requirements must be met before any bonus money or free spins winnings can be withdrawn
- Different games contribute differently to wagering (slots usually 100%, table games and live casino may contribute less or not at all)
- Bonus abuse, bonus hunting, or using unfair strategies will result in bonus and winnings being forfeited
- We reserve the right to cancel any bonus if we suspect misuse
Full bonus terms are shown on the Promotions page and in your account before you claim any offer.
5. Games and Fair Play
- All games use certified Random Number Generators (RNG)
- We are fully licensed and regularly audited for fairness
- Spielbank Hohensyburg Demo mode is available for every game so you can try before you play for real money
- Game rules are displayed inside each title — please read them before playing
6. Responsible Gaming
We take responsible gaming very seriously. You can:
- Set deposit limits, loss limits, or session time limits at any time
- Take a short break (cool-off) or self-exclude for longer periods
- Contact our support team for help at any time
If you feel you might have a problem with gambling, please visit www.bzga.de or call the German helpline 0800 1372700.
7. Privacy and Data Protection
Your personal data is protected under German and EU law (GDPR). We only collect what is necessary to provide the service and keep your account safe. Full details are in our Privacy Policy.
8. Intellectual Property
All logos, game names, graphics and the overall design of Spielbank Hohensyburg belong to us or our partners (including Merkur). You may not copy, modify or distribute any of our content.
9. Limitation of Liability
We are not liable for any losses caused by technical issues, internet problems, or your own mistakes (such as forgetting your password). Our maximum liability to you will never exceed the amount in your account balance at the time of any claim.
10. Account Closure and Termination
You can close your account at any time by contacting support. We may also close or suspend accounts if we find a violation of these terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the Federal Republic of Germany. Any disputes will be handled by the competent courts in Dortmund.
Questions About These Terms?
If anything is unclear, just open the live chat or write to support@spielbank-hohensyburg.com. Our team is available 24/7 and happy to explain anything in plain language.
By continuing to use Spielbank Hohensyburg, you confirm that you have read, understood, and accepted these Terms and Conditions in full.